18 lines
952 B
Markdown
18 lines
952 B
Markdown
With the replatform work, we have several new systems for which the Business Solutions Group on-call rotation will need to eventually be responsible.
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## New Systems with Alerting Needs
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Alerting should probably happen for:
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1. The new.logos.com site hosted by Vercel
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2. Celigo data flows when integration fails
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3. BigCommerce order and payment processing failures
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## Ideas
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Nate suggested a couple of things I agree with.
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### Only low-priority at first
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Only low-priority alerting at first for all replatforming things. Justification: the initial rollout will be pretty minimal and won't serve a lot of customers or orders. It shouldn't alert anyone off-hours to fix anything.
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### Separate on-call rotation at first
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Have a separate on-call rotation for only replatforming things at first. They can:
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1. Refine alerting before we turn on any high-priority alerts
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2. Train the rest of the rotation before we merge the two rotations on replatform things
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