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Benjamin Ramey
2024-09-09 16:29:39 -05:00
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Daily Notes/2024/09/2024-09-09 (Monday).md
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@@ -40,6 +40,7 @@ Simple to edit templates in Sheet.
- Customer service job - Customer service job
- He takes elevated calls from other CS reps, how does he communicate on that? What kinds of questions to ask the CS rep to get the info you need? - He takes elevated calls from other CS reps, how does he communicate on that? What kinds of questions to ask the CS rep to get the info you need?
- How do you handle difficult customers on the phone? - How do you handle difficult customers on the phone?
- How do you handle the situation where notes are not left or left unintelligibly?
- Tell me about a time you had to work together with others to solve a customer's problem or question. - Tell me about a time you had to work together with others to solve a customer's problem or question.
- How did you approach your team mate? - How did you approach your team mate?
- How did you communicate this to the customer? - How did you communicate this to the customer?