diff --git a/Daily Notes/2024/09/2024-09-09 (Monday).md b/Daily Notes/2024/09/2024-09-09 (Monday).md
index fb3624a..7b07cc3 100644
--- a/Daily Notes/2024/09/2024-09-09 (Monday).md	
+++ b/Daily Notes/2024/09/2024-09-09 (Monday).md	
@@ -40,6 +40,7 @@ Simple to edit templates in Sheet.
 -  Customer service job
 	- He takes elevated calls from other CS reps, how does he communicate on that? What kinds of questions to ask the CS rep to get the info you need?
 	- How do you handle difficult customers on the phone?
+	- How do you handle the situation where notes are not left or left unintelligibly?
 	- Tell me about a time you had to work together with others to solve a customer's problem or question.
 		- How did you approach your team mate?
 		- How did you communicate this to the customer?