Questions - Righpoint - Can you describe how Rightpoint likes to position itself for clients? Partner? Vendor? Most-valuable partner? - What's the culture like at Rightpoint? How does this concept of "intrapeneur" play out? - What's the pitch process like? - Solutions architect - Most important quality of a solutions architect to succeed at Rightpoint? - What's the typical team structure for a project? - How many projects is a solutions architect typically responsible for? - How my freedom does a solutions architect have? - Developers - How much opportunity is given to developers to train and study for certification? - What's the covid-19 plan? Returning to offices soon? Permanently remote possible? Preparation - What Episerver commerce does well - Flexibility to be shaped as you see fit - Can totally work around it - Extend it - Pick pieces here and there - Can stand alone for smaller solutions - Can be integrated relatively easily with larger enterprises - Clear that Episerver is paying attention to it, improving it tremendously - Weaknesses of Episerver commerce - Flexibility - not a Shopify solution a business stakeholder can setup - Relatively few plugins - Old UI - Most important for team - Communication - Used to say communication, but that's too generic and unclear - Ability to actively listen to clients and team members - Understanding as others speak - Asking clarifying questions - Repeating to ensure understanding - Accurately "go and do" based on what was said - Wise risk-taking - Don't be afraid to fail - Know how to recover if you do Notes: - Drew - Premier platinum partner with epi - Bigger opportunities coming in - Will love DXP - Thomas john commerce practice lead - Keith - Aniket on keith's team, digops - Aniket is keith's direct report - Post implementation support, like Electrolux - Joseph Lee is head of digops, keith on his team - All of qa reports up through - Dev team is 40 devs, half in us half in india - Hasn't worked on epi - Mostly Sharepoint dev in early days - Genpact in the backend transformation busniess, were part of GE, spin off - Bought rightpoint as digital experience company - Good SA - Raport with clients, have it, build it - Comfortable with change - Comfortable speaking to technology generally, not specifics, comfortable - Fully remote definitely possible - Joseph - Leads digops unit - Managed services--providing production support - Lots of freedom to decide where to work, what to do